Privacy Policy

Privacy Policy

Last updated: September 22, 2026

This Privacy Policy explains how Springrose (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, use our Services, communicate with us, or make a purchase.

Our store is hosted by Shopify.

1. Personal Information We Collect

Depending on how you interact with our Services, we may collect:

- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order and transaction information
- Payment status
- Shipping information
- Return and refund information
- Account information
- IP address
- Browser information
- Device information
- Website usage information
- Cookie information
- Customer service communications

Complete payment card information is generally processed directly by secure third-party payment providers rather than stored by us.

2. How We Use Personal Information

We may use personal information to:

- Process and fulfill orders
- Arrange shipping and delivery
- Process returns and refunds
- Provide customer support
- Manage customer accounts
- Prevent fraud and misuse
- Improve our website and Services
- Communicate information about orders
- Send marketing communications where permitted
- Comply with legal obligations

Where required by applicable law, we rely on an appropriate legal basis for processing, including performance of a contract, compliance with legal obligations, legitimate interests, or consent.

3. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate our website, remember preferences, analyze usage, improve functionality, prevent fraud, and support marketing activities.

Where required by European law, non-essential cookies will be used only after appropriate consent has been obtained.

4. How We Share Personal Information

We may share personal information with service providers including:

- Shopify
- Payment processors
- Shipping and logistics providers
- Customer service providers
- Analytics providers
- Marketing and advertising providers
- Fraud prevention providers
- IT and website service providers
- Professional advisers

We may also disclose information where required by law.

We do not sell personal information in the ordinary meaning of selling information for money.

5. Shopify

Our store is powered by Shopify.

Shopify may collect and process information relating to your interaction with our store in order to provide its platform, security, payment, analytics, and related services.

6. International Data Transfers

Some service providers may process personal information outside the European Economic Area.

Where required, appropriate safeguards will be used in accordance with applicable data protection laws.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

- Access your personal information
- Correct inaccurate information
- Request deletion
- Request restriction of processing
- Object to certain processing
- Request data portability
- Withdraw consent
- Object to certain direct marketing activities

These rights may be subject to legal limitations and exceptions.

9. Marketing Communications

You may unsubscribe from promotional emails using the unsubscribe link included in the communication.

We may still send transactional communications relating to orders, payments, deliveries, returns, or your account.

10. Children's Privacy

Our Services are not intended to knowingly collect personal information from children below the applicable minimum age without appropriate authorization.

11. Security

We use reasonable technical, organizational, and administrative safeguards designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of third-party websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Services, business practices, or legal requirements.

The latest version will be published on this page.

14. Contact Information

For questions regarding this Privacy Policy or to exercise your privacy rights, please contact:

Springrose

Email: gejinetupo@gmail.com
Phone: 051-849-883
Address: 1 Leoforos Dimokratias, Neo Psichiko, 154 51, Greece

Where applicable, you may also have the right to lodge a complaint with the relevant data protection authority.